What we collect
When you request a stay, we collect your name, email, phone number, chosen apartment, dates, guest count, optional message, and the time you accept this notice. Please avoid including sensitive personal information in your message.
Why we use it
We use these details to respond to your enquiry, discuss availability and rates, arrange your stay if you proceed, and prevent duplicate or abusive requests. Sending a reservation request does not subscribe you to marketing.
Who can see it
Authorised staff can access reservation requests in our administration system. Hosting and technology providers may process data to operate the service. We do not sell your enquiry details.
Cookies and external services
Essential browser storage remembers your privacy choices, and the staff admin uses authentication cookies. Optional Google Analytics, Google Ads and Meta Pixel tags load only when configured and after you agree to their category. They may collect browser identifiers and browsing activity for measurement and retargeting. Rejecting optional cookies does not prevent booking. Use Cookie preferences in the footer to change your choices. We do not upload reservation contact details as advertising audiences.
After saving a request, you may open a prefilled WhatsApp message and tap Send to contact our team. Opening that link shares the included request details with WhatsApp. Your saved website request does not depend on sending that message. External social links and WhatsApp are governed by their providers’ privacy policies.
Your choices
To ask about your information, request a correction, or request deletion of an enquiry, contact prestigeapartment9@gmail.com. Reservation records should be retained only as long as needed for enquiries, stays, legal obligations, and legitimate business records.
Before booking
Please read our reservation policy. Our team will provide the applicable terms before confirming a booking.